DELEN CONSULTING
Security psychology | Insider risk
DELEN CONSULTING PTY LTD
PROVIDES SPECIALIST PSYCHOLOGICAL SERVICES TO MANAGE INSIDER RISK.
Delen Consulting is a trusted provider of specialised psychological services tailored to address the pressing challenge of insider risk.
Insider risk is the likelihood of harm or loss to an organisation and its subsequent impact because of the action or inaction of an insider. An insider is anyone who has, or had,
authorised access to any aspect of your organisation. In short, if you have people, you have risk.*
The risk posed by insiders, particularly those who hold critical positions, is often overlooked yet the costs can be significant. Losing vital data and information through the intentional or
unintentional actions of an insider can result in financial loss, reputational damage and diminished competitive advantage.
Monitoring software can help detect threats from insiders. Background checks are essential. However, a psychological understanding of what moves an insider from a risk to a threat is critical.
* National Protective Security Authority, May 2023
SERVICES
The services offered by Delen Consulting are tailored to the risk profile of each client. This includes its risk appetite, the maturity of its security culture, the nature of its workforce, its resourcing capability, and any other aspect of the organisation that has a bearing on the
protection of its most vital information.
INSIDER RISK CONSULTING
Providing guidance and support on the psychological aspects of managing insider risk. This includes identifying behavioural indicators of concern and the management and mitigation of those risks. Delen Consulting provides a point of contact for nominated personnel to seek insider risk advice including during critical incidents.
PERSONNEL SCREENING AND SUITABILITY
Providing tailored advice on the screening and assessment of suitability for both critical and non-critical workers.
TRAINING
Development and delivery of training modules on insider risk based on the Critical Pathway to Insider Risk framework (Shaw & Sellars, 2015) including how to avoid organisational responses that may exacerbate insider risk.
MEET DR KRIS VEENSTRA
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Dr Kris Veenstra is Director of Delen Consulting Pty Ltd. Kris is a specialist security psychologist with extensive experience in managing complex personnel issues and insider risk in high-consequence environments.
Kris has a proven track record designing and implementing suitability assessments and other programs to provide assurance to leaders about their workforce. Kris also has significant experience driving programs to bolster engagement, resilience, and wellbeing through smart and innovative applications of psychological frameworks. Kris has a particular interest in the assessment of employee loyalty in personnel screening and vetting.
Kris is a registered psychologist (2004) and holds a PhD in social psychology from the Australian National University (2003). She is credentialed in evaluation, accredited as a CERT Insider Threat Program Manager and certified in the Critical Pathway to Insider Risk Advanced Program.
Kris is located in Melbourne, Australia.
ARTICLES
LOYALTY,
SOCIAL IDENTITY
AND INSIDER THREAT
In June 2013, Edward Snowden leaked thousands of highly classified and sensitive documents to the media. This resulted in significant damage to the US and its allies including Australia. The threat of deliberate and malicious acts carried out by trusted insiders, like Snowden, is thought to be increasing and many government agencies across the globe are focused on mitigating this threat...
Read the full 38 page article prepared by Dr Kris Veenstra for the Australian Criminal Intelligence Commission